Decoding “Can I Speak to Your Manager?” The NYT, Customer Service, and the Power of Voice
Decoding “Can I Speak to Your Manager?” The NYT, Customer Service, and the Power of Voice The seemingly simple phrase, “Can I speak to your manager?” has transcended its humble origins in customer service disputes to become a cultural meme, a symbol of entitled behavior, and even a rallying cry for those feeling unheard. This … Read more
